Shipping & Returns
Draft — not final. This page is a placeholder structure. Shipping partner, timelines, costs, and the returns/refund policy have not been finalised and should be reviewed with an Indian CA or lawyer before launch, and before this page is published live.
Shipping
Shipping partner: [SHIPPING_PROVIDER_PENDING]. Dispatch timelines will be confirmed once a shipping partner is selected. Because each object is individually cast and finished by hand, dispatch may take longer than a mass-produced item.
Returns & Refunds
Return and refund policy: [RETURNS_POLICY_PENDING]. This section will state clearly what can be returned, the return window, condition requirements, and how refunds are processed, once finalised.
Damaged or incorrect items
Process for reporting damaged or incorrect items: [DAMAGE_POLICY_PENDING].
